Refund Policy

We pride ourselves in producing a high-quality product and great service, we hope you are very happy with your purchase. But we know sometimes things change and things don't go to plan, like hitting the wrong 'buy' button.

You are welcome to return your product once you have received it, please return your unopened product in its original packaging with proof of purchase. Return postage is at your own cost.

If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund.

Send your item to 1881 East Coast Road, RD3, AUK, Pokeno 2473, New Zealand, with a copy of your receipt and the reason for returning.

Cancellation policy
If you change your mind for any reason you will need to cancel your order before it has been despatched you can do this by phoning us on 027 477 0887. Please note that products are usually despatched within 24 hours.